Error message when entering into Management information

When I enter into Account settings → Management information i get message:
“We had a problem retrieving some information, please retry later”
However I get this error anytime I enter this funcionality.

I can not also check the officers or shareholders I entered here.

Could I ask for some support?

Best regards

Hi @Galin

I’ve passed this to our development team to take a look. I’ll update you as soon as we have more information.


We’ve identified a specific encoding issue and have patched this locally. It should be fixed on live in a couple of hours.


This is now resolved, thanks for reporting!

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