Hi I’m trying to create my VAT submission but I am incurring the following error message. I have checked with HMRC and logged into my account, so this exists.
Error Msg: You are not authorised to view this report for the VRN (account number). Please ensure you VAT number is correct and you have connected to the corresponding HMRC Tax account. If you have recently enrolled on the MTD scheme please allow for 24 hours for HMRC systems to update.
I haven’t recently enrolled. Your assistance would be appreciated.
Hello @12345
I can see on the account linked to your email you are seeing the “Client not Authorised” message in the Reports > HMRC screen
This message is returned from HMRC when we try and log in to your tax account behind the scenes using the details you provided.
This error usually occurs due to one of the following reasons:
- The wrong account has been linked (e.g. a personal tax account rather than the organisation’s tax account)
- The VAT registration number has not been correctly entered.
- The organisation is not fully enrolled for Making Tax Digital (MTD)
You can find more information in our HMRC troubleshooting guide below
https://support.quickfile.co.uk/t/making-tax-digital-troubleshooting/37144
I would first reccomend trying to reconnect your account in Reports > HMRC > Connect ensuring all details are correct.