When I click ‘Setup a direct debit for this client’, I get the error:
500 - Server Error
We’re very sorry, there was a problem loading this page.
Don’t worry we have all the details and will look into the problem.
You may want to go back. If that doesn’t work try logging back in from the homepage.
Never has this issue before. It was on client: daisybelles [omitted rest of name]
Thanks.
500 is the generic code for any error that the system can’t immediately identify a cause for.
As you posted in the early hours of the morning it is probable that it was a temporary glitch due to overnight maintenance.
Hi @tom_44
Sorry to hear you’ve experienced an error on this occasion.
As @FolkLondon mentions, it could have been server maintenance that affected this, but please don’t hesitate to let us know if this is still happening.
Still doing it…
No it’s still doing it. Please check.
Thanks.
Hi @tom_44
I will send you a private message to get some account details from you.
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