Help access lost

Support
1

Hi,

I use the invoicing module in quickfile to manage invoices for a village hall.

I am in the process of handing over treasurers duties and change the “system” email address last night.

Now when I go into the system it wont recognise that address and password.

Using the old email address I tried a password reset and get access but its only an old version on the dashboard and displays no invoices after 2013!!!

Urgently needing to get access again - any help much apprecd
iate

2

Panic over folks, I had mis-typed the new email address using xx@xxxx_xxx.org instead of xx@xxxx-xx.org,

All access restored

3

Hi @RobinW

Glad to hear you managed to sort this :slight_smile:

If you require any further help, please don’t hesitate to let us know.

4

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