I’m very far removed from any advanced accounting, so I am very surprised and shocked to discover there doesn’t seem to be any intuitive way to download a full feed bank statement from the feed.
In addition to that, it doesn’t include the balance. This is so strange?
You mean download a copy of the bank statement from Quickfile? If you run an account backup there is a full statement in the backups in the form of a CSV, or you can export the data from the banking or nominal view screens, although I think you’re limited to 50 per file due to the pagination (simple enough to just keep appending the data though).
The balance is calculated from the opening balance +/- the transactions, there is no actual balance recorded anywhere to download.
When a balance doesn’t match a bank statement, it’s likely to be an extra or missing transaction rather than a bug. I do believe one of my colleagues is assisting you with this.
But please, rest assured, that if a bug is identified, we will ensure this is fixed.