How can I find out more details about a prepayment?

[UserKat]

Hi

Please can you help me with the prepayment. It’s appeared on one of my suppliers and I do not know what that is and how to rid off it

Thank you

[QFMathew]

Hi @UserKat

A prepayment is a payment that’s been tagged to the supplier or client but not tagged to an invoice.

When viewing the supplier, go to View >> All Payments

Click on ‘Advanced Search’ and then select Unallocated as the type, and submit.

This will show you any payments that are completely or partially unallocated:

Clicking on ‘View Details’ will give you some more details such as payment method, bank account, date and any other invoices it’s allocated against.

Hope that helps!

[UserKat]

Great, all are sorted. thanks a lot!