Hello, I have been paid by a customer for something that she might want in a few weeks, it’s not guaranteed but she had said that I can keep it as credit, I have put it into QuickFile as a prepayment under her account, can it just be used until it’s gone to pay multiple invoices
Regards
Yes thats right. When you send them an invoice you just use the log payment button on the invoice view. You should see a button to pay from credits
I have had several variants of this over the years which can end up with invoices only partially paid. What I have done is add the @InvoiceTotalBalance@ token to the overdue notices and, sometimes, to the initial invoice email. As a lot of our clients seem to have issues over clicking on legitimate links this means that they can see clearly which transaction is being referred to and how much is remaining.
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