How long does my data stay if not paying a subscription?

Hi there i am in the middle of a migration to another country and as such, i am uncertain how much longer i will need Quickfile. Perhaps i’ll continue to use it, perhaps not.

Does Quickfile hold onto my data indefinitely or is there a set amount of time until all my data on the system expires? Ideally i would want peace of mind that should i decide not to pay the subscription, my data will remain safe and i can continue to access it when needed. Likewise, i hope i can simply decide to pay the subscription and pick up where i left off, should i decide this is the best course of action for me.

Please confirm. Thanks

Hello @Inkfish

Data is not deleted unless:

Or

  • We detect there have been no logins for 2 years, in which case we will send emails, 1 and 2 months before as well as on the date of deletion.
    You can prevent this simply by logging in periodically.

Ideally i would want peace of mind that should i decide not to pay the subscription, my data will remain safe and i can continue to access it when needed.

Accounts with 1,000+ nominal ledger entries require a subscription to continue using QuickFile. if you are not processing then the number of transactions in the last rolling 12 month period will fall and once it drops below the threshold the account will revert back to the free tier, allowing you to log in without a subscription.

Likewise, i hope i can simply decide to pay the subscription and pick up where i left off, should i decide this is the best course of action for me.

You can choose to re-subscribe at any point, just remember to try and log in periodically

Here are some articles related to this

Account size explained
https://support.quickfile.co.uk/t/account-size-explained/8781

What items make up your ledger count
https://support.quickfile.co.uk/t/how-to-determine-what-items-make-up-your-ledger-count/9384

How to check the size of your account
https://support.quickfile.co.uk/t/how-do-i-check-the-size-of-my-account/9317

Thank you Steve very helpful!

If you want to check when that 1000 threshold will be reached there is a subtle clue in the usage report “activity by date” table.

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