I have been a member of an association for a number of years, the association has now closed and all current members got a split of the bank account, how do I input this received money, I don’t have any purchase orders i can credit it against and it is not a sale by me so I don’t think raising an invoice is correct. Any help appreciated.
where do I do that as I could not find it.
Cheers
Hello @hifly
Purchases > Enter new purchase
Enter the value as a negative amount so it becomes a credit
ok I can do that, But having created the credit I don’t seem to be able to tag it from the bank account, just get this message “No qualifying purchases could be found to refund against. Make sure the corresponding purchase has been logged before you attempt to process this refund.”
Hello @hifly
Does the refund already show in your bank?
You could use the option on the credit note to refund balance.
If you do this and you already have a refund on your bank, delete the original bank entry so you don’t double up the value.
Yes the refund was showing in my bank as it was imported when I imported my bank transactions but I was unable to associate it with the negative purchase order.
I have done the fiddle you have suggested and refunded from the credit note to the bank account and deleted the original imported figure.
I find it very odd that I have to fiddle things manually like this when it is just a negative purchase order, it should be exactly the same process as tagging a positive purchase order.
Thanks for the speedy support.
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