I have imported the invoices and then marked them as sent. I realised that the date of the import has changed and the item column is missing. Can I overwrite/amend the import?
Hello @Gabriela
Once imported the invoices are created and the invoice numbers exist.
You can not re import/overwrite the existing invoices.
You would have to either delete the invoices, change the numbers on the import file and reimport them
Or update the invoices in QuickFile manually.
Hello Steve, thank you for your quick reply. That’s quite a job since sometimes I upload over 100 invoices. how can I avoid this issue going forward? Why has the date of the invoice changed?
Hello @Gabriela
Why has the date of the invoice changed?
I cant tell the mappings you used at the point of upload but I suspect the date column was mapped incorrectly.
how can I avoid this issue going forward?
If you are going to import hundreds of invoices, it may be worth just importing 1 line first to make sure the mappings are correct before committing to a large import.
Hello Steve, the dates of the invoices were mapped correctly and showed the correct date when I imported them. However, the dates of the invoices changed as soon as I sent them. which were not actually sent to the customer but marked as sent.
Hello @Gabriela
Thank you for the clarification.
However, the dates of the invoices changed as soon as I sent them. which were not actually sent to the customer but marked as sent.
I just checked your account and you have this setting turned on (Account Settings > Advanced Settings).
Amazing, thank you so much. I will delete everything and start again. Gabriela