How to show FOC item in invoices

Support
1

Hi

How do I show a free of charge item in my supplier and customer invoices? When I try to enter 0.00 I get an error message saying that the line is incomplete?

Thanks

2

Hi @CAL

If the whole invoice has a zero value, it has no effect on accounting so you’re not able to record it.

But there are a few workarounds:

  1. Include it in another invoice and show it as 0.00
  2. Include it in another invoice and show it as a comment line
  3. Raise the invoice to it’s full value and then credit note it
3

Thanks for that. CAL

1 Like
4

Hi when I add a invoice line that has a zero balance it disappears when it is saved. The invoice does have other chargeable items on it though that don’t disappear. I don’t really want to add it as a comment line as I want it to show a 0 balance in the cost field

5

Hi @Johanna_Logan1

This shouldn’t be the case. Is it there anything special about this particular line on the invoice (e.g. is it using a different nominal code compared to the others)?

6

It worked for us on our last invoicing run, different nominal codes for the paid line and the “freebie”.

7

Hi
Sorry it was my fault, I was putting the cost in as ÂŁ0.00 and the amount as 0, when I changed the amount to 1 it was fine