How to stop being logged out of Quickfile after short periods of inactivity

Support
1

Hi people. Please can anyone advise on how to stop Quickfile logging me out after short periods of inactivity?
Although the system certainly helps my productivity, I seem to have to waste quite a bit of time logging in every time I what to use the system… sometimes 6 or seven times a day and often I have only been away from the screen for a little while. Many thanks!

2

Hi @jewel001

The system will always log you out after a certain period of activity, mainly for security. I believe this is currently set to around 3 hours. So as long as a page is viewed (even simply refreshing the page) will prevent you from being logged out.

Unfortunately, there is no way to prevent this from happening.

3

If you have a power subscription I suppose you could add a custom JavaScript that does

setTimeout(function() {
  window.location.reload(true);
}, 3600000);

This will make the page reload if it hasn’t been touched in an hour.

But then there’s arguably a good reason to let the session expire if you haven’t touched it for a while, it depends whether anyone else has access to the machine you’re using.

4

Thanks for quick responses and good information. Much appreciated!

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