How to tag a return with credit

[csscs2013]

i have had a invoice with credit back to the business since it was return how do i tag this?

[Glenn]

Have you looked into Credit Notes?

http://help.quickfile.co.uk/main/1/credit_notes.htm

[csscs2013]

This transaction has been locked as it relates to a previously submitted VAT return. You can continue to log payments against this invoice but you cannot change the amount or items.

[Glenn]

Even if it has been locked you can still issue a credit note against it. Just look under the “More Options” menu and here you will see the credit note button.