HSBC Credit Card import Problems Today

hi, i use the HSBC import all the time, and this morning i have run an import and its duplicated all the last 8 transactions.
has something changed? is it a HSBC issue or QF ?

Hi @jpitsolutions

It’s likely to be a HSBC problem. This can happen if they change the way their page looks, or more recently they have changed the descriptions for some transactions.

Are the descriptions, amounts and dates exactly the same (no extra references or details added for example)?

If you have some examples, you’re welcome to send them to me in a private message if you’d prefer (click my name and then ‘Message’)