HSBC Open Bank Feed

Im trying to set up a bank feed to a personal account in HSBC. I’ve paid for the feed in QF.
When I click through to HSBC it asked for my online banking ID. My ID begins IB and has 10 digits. I used my Phone App to create a security code. However the code was repeatedly rejected, asking me to reinput the ID. Am I doing something wrong. My ID and code from the Mobile App are fine for accessing my online banking on my PC.

Hi @MCarr,

Can you confirm that you are setting up your bank feed by going to Banking > Open Banking Feeds?

You should be redirected to your usual online banking log in screen then?

Please let me know if you are seeing anything different

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