I am trying to send invoices by email but they do not arrive. Any ideas?

Every time I send an Invoice to an email it never arrives. It says sent.


There are a few reasons which could lead to this. Can I check firstly, do you have a Power User Subscription? If so, it’s worth checking the sent mail log to see if the email is there and appears to be sent all OK.

This can be found by going to Account Settings >> All Settings >> Sent Mail Log.

Is it just one client that it’s not being received by?

Thanks for the reply - it’s just starting working again!

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