I can't find Customer Account Number

[marekkowalczyk]

Continuing the discussion from Sales invoice - Show customer reference number:

@Glenn

Are you referring to “Customer Account Number”?

<img src=“//quickfile-co-uk-forum-assets.s3.dualstack.eu-west-1.amazonaws.com/original/2X/8/8189cead78d4a3d3b9d6cafb72a4a94275829031.png” width=“400” height=“122”>

When selected this will show on the invoice only if the customer in question actually has an account reference specified here (in the client modification screen).

<img src=“//quickfile-co-uk-forum-assets.s3.dualstack.eu-west-1.amazonaws.com/original/2X/3/32dfb2eaf0a4fd4f0d15d17db1152b4b628e742a.png” width=“690” height=“125”>

It should then show on the invoice as follows:

<img src=“//quickfile-co-uk-forum-assets.s3.dualstack.eu-west-1.amazonaws.com/original/2X/0/064bab85ae4e296848d2bb60b1a895111e5c8000.png” width=“339” height=“114”>

I can’t find this setting in my account. I’d like to use the Customer Account Reference in lieu of their VAT number.

This is a use case I raised in [How to display Customer’s VAT Number on an invoice if I’m not registered for VAT] (How to display Customer's VAT Number on an invoice if I'm not registered for VAT).

[Glenn]

If you go to the horizontal sales menu followed by “Invoice Customisation”, you should find it in there, under the labels section.

[marekkowalczyk]

Sorry about that stupid question; I had assumed it would be in the Recipient Name section.

[Glenn]

No problem, some of these things are not always easy to find