I haven’t got a purchase ref on the invoice even though its ticked on the design customisation.Then when I go to convert to delivery note the panel overlaps my logo but not in the invoice window…starange! Any ideas?
With the purchase reference, this will be hidden if one isn’t assigned to that invoice in particular. Can you confirm that you have a purchase reference for your invoice, but it isn’t showing, please?
I will send you a private message shortly to see if we can help with the overlap. Please look for a green notification in the top right hand corner.
Yes, thank you for that, I have now entered a purchase reference and it looks ok. (appeared)
If you could advise on the overlap & perhaps losing the bank details on the delivery note that is appended to the default invoice notes that would be great.
Thank you
Justin
Thanks, Delivery note now also says Invoice though at the top, and the bank details are on there.
(i do appreciate the help)
Hello
Can you help me remove from the delivery note my bank details (I thought we did this but its back???)
I create it from the invoice but don’t want them on the delivery note only on the invoice.
Regards
Justin
I’ve just fixed this for you. Please can you take a look and let me know if that’s OK?
Yes, thats done the trick. Thank you very much