Invoice item changing to no VAT

When I make an entry in an invoice, as soon as I choose an item, my VAT is changed from 20% to ‘no vat’.

It is really annoying!

Yours Roy

Hi @GingerNut

Is this one of your pre-saved items? Is the item saved with 20% or “no VAT”?

No idea, how do I find that?

Firstly, if it’s a saved item, it would appear in the “Item” column on your invoice as you start typing:


This list is populated by items set up in your Sales Inventory, which can be found by going to Sales >> Sales Inventory, where you can update the values if you wish.

Hope this helps - let me know if that works all OK for you :slight_smile:

Thanx, that’s what I needed to know :slight_smile:

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