We need a feature where the customer can be emailed a specified amount of days before an invoice is due to remind the customer of the due date and amount.
This could be done in one of two ways:
The existing system could be updated to allow a negative figure of the amount of days overdue. Then we could have the first overdue reminder to actually be a advance reminder. Basic/short development time required.
Preferred: Introduce the advance reminder email as an actual feature. More development time, but a dedicated feature.
If you’re reading this and you need this feature, please add an I want this feature too! comment.
Let’s hope the team cold at least introduce option 1 quickly as this would greatly cut down our credit control workload.