We are having issues with the majority of our Direct Debit customers not paying one off invoices.
Pretty much all our customers simply forget to pay one-off invoices when they have direct debits enabled.
I would love to be able to set per client the option to collect ALL recurring and single invoices by Direct Debit.
We have been told explicitly by customers to collect all their invoices and the number of our customers getting annoyed and saying “But we set up Direct Debit” is starting to effect business and cash flow. It is also adding a lot on manual work going through clients and remembering which clients we explicitly need to manually collect.
Can you please add the function to colllect all invoices by Direct Debit after xx days.