Keep being logged off

Hi Chaps,

Just today I have been trying to enter a sales ivoice and have been logged off during entry twice and once since.

I could not save or preview the invoice as it had logged me off but I was able to log on in a different tab and save the invoice so I have not lost any work. I would guesstimate that the session is only lasting 5 mins.

Win 7 x64 IE11 v11.0.9600.18349

Ta,

Nick

Hi @CaptainNick

Thanks for letting us know. We are aware of the issue and looking into at the moment. We’ll keep you posted.

Apologies for any inconvenience, but we’ll get this sorted ASAP.

[Edit]
This should now be sorted and it shouldn’t log you out again. However, please let us know if you experience any further issues

Cheers for the really quick support!.. Quick Support from QuickFile, it’s all in the name really! :laughing:

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