Letter Design - footer text appears twice

I am trying to add text in the footer section under Letter Settings - however it is appearing twice (and in two different size fonts) on the pdf printed version of the letter. Any suggestions on how to fix this?


Can I check - do you have any text saved in the PDF footer box, seen by going to Account Settings >> Invoice customisation, and clicking on the “Footer area”?

Hi, no, there’s no text saved in the box marked Fixed PDF Footer Text in the footer area.

@PLLD - would you mind checking again now please? We’ve just made a small change which should fix this.

Yes that’s fixed the problem, thanks so much for your help.

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