We use the Lloyds open banking feed. It basically works but when we then rename lines from the statement in Quickfile the sync lock (between Lloyds and Quickfile) seems to break and there can be errors : When the next open banking download happens from Lloyds, lines can get missed or duplicated. Can this be fixed please or what are the workarounds?
Okay. Thanks for your suggestion. The problem this creates is that I would then need to be able search transaction line and notes line simultaneously in the Quickfile interface. How do I do that please?
If you go to Sales >> View Clients, and click on Search, you’ll have some options there to calculate a total invoiced and total received for all clients (or based on your search criteria).
But, if it is just one specific client, you can view that specific client, click on View and select All Payments
And from there, click “Search” and enter a date range
Thanks. But I then need to drill into each client and see if there are any notes that have been made next to the payments they have made. How do I do it please?
You can click “View” next to the payment. If the notes are on the payment itself, you can view these by hovering over the little question mark next to the line in the payment report.