Log payment is not working properly

just tried to log a payment on an invoice and I just get a buffer circle, will not go through

Hi @dyson1966

There’s no errors being flagged on our systems and I can’t seem to replicate this.

What web browser are you using? Is this for a sales or purchase invoice? I’m also assuming this was through the ‘Log Payment’ option?

If you don’t mind, I’d just like to walk you through a couple of steps to see if any errors are showing on your end to help resolve this for you?