Logging Payments Error - Internet Explorer 11

[susanf]

I have been unable to mark invoices as paid since 25th November, can you help?

[jayjoynson]

+1 me too… I can add from bank but not using the little chip icon for credits etc

[QFMathew]

Are these sales invoices or purchase invoices? Are these items being marked as paid from the main list? Are you bulk updating a number of invoices or just one at a time? Do you see any error messages?

We will certainly look into this, but any additional info in the mean time would be very helpful.

EDIT:

So far I see in both cases you are using Internet Explorer version 11 and I think this may be related. I have escalated this to our development team for review. It shouldn’t take long but any info in the mean time would be very useful to us.

EDIT 2:

We’ve now identified a specific issue here only affecting IE 11 users. Our development team are working on a fix.

EDIT 3:

This has now been fixed. You should now be able to log payments using Internet Explorer 11.

I will leave the thread open for 3 days should you experience any further problems.