I have manually created a payment on the bank account to take into account the invoice being created in Euros and the bank converting to sterling. I find that there is a 6p difference and i need to update this to reflect the correct bank balance. Can you tell me how I change a manual entry from 12th Feb this year please?
Hello @eftlizzie
Just to make sure I understand correctly, you’ve been invoiced in EUR but the money has been taken in GBP from your account. However, the transaction is £0.06 short of the real transaction value, and therefore your bank balance is also out by £0.06.
Is that correct?
yes that is correct thankyou
Great - thanks for confirming.
Has the invoice and/or transaction been locked at all (e.g. due to a VAT return or a year end procedure)?
no it had not been locked
In that case, you can simply delete the old transaction and re-tag the invoice with the correct value. Because it’s a non-GBP transaction, it would have to be done from the invoice side.
Hope that helps!
Yes its Ok now thank you very much.
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