Hi - i didnt renew the bank feed and have lost some transactions for around 20 days - how can i fill the gaps ?
When you renew the feed it will ask you at the end the date to wish to refresh from.
Hi - no theres now a gap between 11/6/21 up to 29/7/21 - can you assist Beth
Thx
John
Hi @jdmaddog
I believe I have located your QuickFile account, can you confirm if your QuickFile account number ends: 8783?
Hi Beth
Yes that’s correct
John
Hi @jdmaddog
Fab, I have re-run the feed from 11th June for you - These transactions should show in your account shortly if they aren’t there alreadu 
Hi Beth
Can you let me know how you did it in case it happens again ?
Thanks
John
Hi @jdmaddog
You can refresh the feed back 21 days by going into the bank account and then Options >> Refresh Bank Feed
Anything further than that and you would have to ask one of the QuickFile support team to take a look and see if they can do it. It is not always possible as it depends on when the feed was connected but I was able to go back a little further with yours and re-run your feed
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