Missing payment

Payment: #SP000024

This payment is not showing on the customer account it is however showing on the bank as tagged to the customer account.

Could you please advise.

The fact that it starts as ‘SP’ would suggests its a supplier payment rather than a client payment. Can you just double check where it’s tagged please?

@Parker1090 SP prefix = Sales payment, PP prefix is for Purchase Payment.

When I view all payments for the customer and order by date it appears. I have a developer looking in more detail now.

Ah! My error! @admin - don’t listen to me :stuck_out_tongue:

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