Missing Paypal transactions restore?


I’ve just noticed my Paypal feed is missing around 12 transactions from one particular day where I was using the Paypal Here app. Anybody able to help me get these updated correctly?


Hello @rozhawk

If the transactions are missing you will either need to input them manually or download a .csv file from PayPal and import them into your account. How you approach this really depends on how you log your income. Do you issue an invoice to every customer or just bulk log sales (e.g. shop daily takings)? If it’s the latter, then you could just have 1 transaction instead of the 12 which would be quicker.

I would like to take a look to see why these transactions were missing however, so I’ll send you a private message shortly to get a few more details from you. Please look for a green notification in the top right hand corner.

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