Multi Currency - USD invoice paid in GBP

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1

Hi!

I have a client that has a purchase invoice in USD, yet payment was made in GBP.

Payments were made prior to invoice date, so I’m assuming that this is why I cannot allocate the GBP prepayment to the USD account?

Can you suggest how to allocate this correctly please?

Thanks!

2

Hello @Rebecca1

You can refund the payment, then pay off the invoice directly (the payment and refund will net off in the bank).

3

Thanks Steve - it’s coming up as no unpaid invoice on the supplier, but there is an invoice sitting there on the account as unpaid? Any ideas?

4

Hello @Rebecca1

it’s coming up as no unpaid invoice on the supplier, but there is an invoice sitting there on the account as unpaid?

Where are you seeing this?, have you entered a bank transactional the correct bank and are trying to tag it?

Try opening the invoice and clicking log payment to record the payment directly, if you have also entered a bank transaction already you can delete it to avoid duplication.

5

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