My Client has ceased trading

Support
1

My Client has ceased trading how do I close the account which I will no longer require?

2

Hi @Derry

Just to confirm - do you mean that a client you’ve invoiced has ceased trading, and you need to clear their invoices?

3

No, much more drastic they have ceased trading and sold the premises. No longer in business.
The business I am doing the accounts for has ceased trading and I no longer need the account with quickfile.

4

Hi @Derry

Thanks for coming back to me.

You’re welcome to leave the QuickFile account open if you wish. If the account is currently paying for a subscription, then overtime it will drop down into the free tier and the subscription won’t be needed.

As long as there’s at least 1 login within a 2 year period, the account will remain open.

If you’d prefer to remove it and all it’s data, you can do so by logging in, going to Account Settings >> All Settings >> Clear data from my account.

Hope that helps!

5

Will give it a go. Many thanks.

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6

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