Need to change administrator

Administrator has left and we need to change the administrator

Hi @1andy_mc

If the administrator has left the company, are you able to gain access (e.g. have their emails been forwarded to a colleague, so they can accept a password reset)?

No, I have an affinity account, so can access file but we need to change the administrator.

Do you want an email linked to the account?

An email is already linked to account. I just need to give it full administrator access

If you need to call me and I can answer any security questions

Hi @1andy_mc

No problem - I’ll send you a private message now to get a few more details and see where we can go from there.

Please look for a green notification in the top right hand corner.

I need help! Can someone call me or restart pm?

@1andy_mc - We’ve received your private message. Please bear with us and we will respond as fast as we can.

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