"No unpaid invoices found for this client." - but there are!

[dlamp]

I have an American customer - invoiced in US dollars as that they can understand. The final bill came to more than they (or I) anticipated and so they are paying in stages, and via a money transfer agency to minimise currency fees. So the money is arriving in my account in GBP. When it comes to tagging the transaction I attempt “Pay down multiple invoices or assign to a client account” but when I search for invoices it tells me that there are none…

I can assign it to their account but I cannot get it logged against their invoice.

How do I get out of this?

[ian_roberts]

For cross currency payments you have to start from the invoice side - “log payment”, set the appropriate gbp and usd amounts, and it will create a pre-tagged transaction on the bank account. You can then delete the duplicate.