I’m an affinity account user, trying to add someone with another affinity account on my dashboard with ‘Add a profile / link an existing QuickFile account’. I get the error message “email not registered on QF” even though I’m using the email address the user is registered with. Can you help?
You can’t add an Affinity account to your Affinity account. If you’d like to add them as a user then you’ll need to do this in the team management section. The email address you use will have to be unique - can’t be one that they use for affinity already
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