Had this odd email from Quickfile… not sure what it means… could you please advise… I’m not aware that I’ve done anything different in terms of creating invoices etc…
We have been unable to send a number of items through your own custom SMTP email server. The last 3 consecutive attempts failed. The error recorded is as follows:
Email: mail@quickfile.co.uk Error: An invalid character was found in the mail header: ‘)’.
Please return to the SMTP settings page on your QuickFile account (Account Settings Area). If you have recently changed your email password or any other credentials please update and reactivate your SMTP services accordingly
The email has been sent because of an issue with the email address for the specified client.
I believe I’ve found your account on our system, which shows you as having a Power User Subscription. Providing you are the admin user, you can see a list of emails sent from your account by going to Account Settings >> All Settings >> Sent Email Log.
This will show you which of the emails have failed, and hopefully allow you to rectify it and resend it.
I will however refer the email you’ve received to our development team, and it doesn’t appear that this isn’t quite as clear as it should be.
Hope that helps, but please let me know if you need further help.