One of my suppliers requires an account balance to pay for their services and so I always have to transfer money from bank > supplier’s account. After I top up credit, I pay invoices from that balance.
I have mirrored this in QF > created an account for this supplier. I then move the amount from bank account to this supplier acct. Then once they send me an invoice, I mark the invoice as paid from that supp account.
Now I have requested a refund of some remaining credit but they were unable to refund the exact amount and instead refunded me more (example: credit balance = £175; refund = £200). As the money arrived in the actual bank account, I have tagged the £200 transaction as transfer between accounts (supplier’s account > bank account), which resulted in negative balance in the supp account (- £25).
I’m wondering how to write this off (or actually write on) correctly?
Thanks a lot.