I have a customer with a few outstanding invoices and we have agreed part payment over a number of months. When she logs into her account to make a payment there is no option to make part payment, when clicking on the paypal payment link the system automatically puts in the full outstanding amount.
Is there any way to change this or for her to pay part of an invoice…?
Unfortunately the system will always demand full payment on the balance of a single or group of invoices. To request part payment you would need to issue a payment request for your chosen amount directly from your PayPal account. They could also log in and send you an ad-hoc amount. In both cases you would just tag this payment to the invoices later.
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