Hello
I have updated my password, but am still having issues when logging on to my account.
It looks like the password has been updated in the community section, how can I check it has also been updated in the accounting section?
Hello @Ceel
The community forum is hosted by a third party.
For security the email/password would not be the same for both platforms (e.g. QuickFile login may be different to forum).
Hi Steve
The passwords are different.
When I reset the password and try to login, it takes me to the community, not to my account.
Regards
Celia
Where are you resetting, and where are you logging in? If you want to reset your password for logging into your QuickFile account then you’d go to your normal sign in URL https://YOURCOMPANY.quickfile.co.uk and use the forgot password link on the login form. Once you’ve reset the password then you’d go back to the same URL to sign in with your new password.