Paying for a power user subscription

[DERMEL]

Hi Quickfile
We have moved in ‘Large’ company status and need to pay the Power User Subscription. Fine with this as its a great system but we cannot get to the secure payment option as it says:

This site can’t be reached

payments.epdq.co.uk took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall
• [Running Windows Network Diagnostics](javascript:diagnoseErrors())

ERR_CONNECTION_TIMED_OUT

Help please.

Thanks in advance

[QFBeth]

Hi @DERMEL

Have you tried another browser or device? Do you still see this error?

[DERMEL]

Hi
Tried again today from same browser, and it failed, then I went ‘back button’ clicked /unclicked everything and got through to make the payment.
So it worked but not sure why as I had been trying every day for last three days.
Just one of those things I guess.
Thanks for your help anyway.
Derek

[QFBeth]

@DERMEL

Strange, glad you’ve got it working now though