Hi,
I hope you can help with this one?
We received a payment on the 25/09/2024 which I allocated the the appropriate sales invoices, this left a credit balance of £3076.66. Today I have accidentally allocated part of that credit to a later invoice, when I try to move the allocation QF won’t allow it. It says that the payment is locked due to it being part of an earlier VAT return. We are cash accounting, this invoice that I have allocated part of the credit to was not raised or paid during the VAT period. Please can you tell me how I can remove the payment, making the invoice show as unpaid and the credit balance to be as it was.
Thank you in advance
Hello @nicola
I replied to your private support ticket
Hi Steve,
Regarding me query last week re crediting an invoice in error to an overpayment, I would just like to point out that in locking the payment “as it is associated in a previous VAT return” mean that the VAT content does not show as VAT to be paid on any VAT returns, as when the one “it is associated with” was filed the invoice was not raised until 2 years later and the current VAT return does not show it as it is associated with a previous return.
Regarding the correction to fix this, I can no longer see your reply in my inbox.
I need to recreate the invoice to show on the client’s ledger but how do I show the correct amount overpaid please?
Hi Steve,
I have now rectified this. Thank you for your support