Payment from client via GoCardless

Hi

Our client contacted us that he couldn’t pay one of the invoices using GoCardless. He received the following error message:

"Sorry, this area is off limits!!
Your current access level does not allow you to view this area? Please contact your adminstrator to update your access levels.
You may want to do a U-Turn! "

Please can you look into this? Thank you

Let me send you a PM to get a few more details.

Hi Glenn,

I have not heard from you. Has this issue been sorted?

Many thanks

Yes I sent you a private message on here, can you see a green notification icon when logged into the forum?

I can see you have one unread message.