QuikFile has generated 2 invoices instead of 1 invoice for a payment that was subsequently credited. Result is it insists I owe money that I don’t so I can’t reconcile the VAT figures. I cannot delete the 1st invoice (the 2nd version took the credit amount) nor amend the numbers. Please help?
Hi, ignore me, I managed to delete the duplicate invoice so fingers crossed…
Hi @JudyA
Glad to hear you managed to resolve this. If you have any further queries, please don’t hesitate to reach out to us 
Hi, in fact I’ve just found the mistake. An invoice hadn’t been raised against the payment.
However… I have now credited the wrong person with £30.
He is going to return it, but I can’t see how to cancel the credit made against an invoice.
I can place his return against my payment but somehow I have to remove the credit against the invoice in the VAT quarter I’m working on.
Any tips appreciated!!
best
Judy
REH Forks Ltd
Holme Cottage, Appleton le Moors, York YO62 6TE
Tel: 01751 417371
Hi @JudyA
If you haven’t locked the invoice with a VAT return yet then you should be able to delete it, otherwise the best way would be to raise an invoice to cancel the credit
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