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PayPal feed stopped working today


#1

Anyone else experiencing problems with paypal feed today? Was working earlier this week, but today there is no refresh option on the “More Options” drop-down, which does re-appear if I go to the feed settings and save. But then on refreshing it’s slow and does not retrieve recent transactions.


#2

Hi @Stuart_W

Can I just clarify - you’ve had the feed set up previously, but now when you try to manually refresh it there’s no refresh option.

Is that correct?


#3

That is correct, the feed has been working for many months without a problem. I can’t manually refresh because the option is not available, see attached screen-print, but I don’t think it’s automatically refreshing either.

paypal%20feed%20problems%202018%2002%2013|690x257


#4

@Stuart_W - We’ve taken a look at this, and it looks as if the permissions have been revoked by PayPal.

Can you try disconnecting the feed from within QuickFile and reconnecting it again please?


#5

I don’t know why that happened, I will reinstate the feed now.
If I don’t report back please assume all is OK.
Thanks for your help


#6

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