PayPal imports not recording names of payees

Hi I’m brand new to Quickfile as I am trying to migrate across from Kashflow. However I’m having issues with the Paypal imports. They are appearing fine BUT they only give a transaction number and no other details. This is no good to me as I need to know the name of the person who has made the payment and what the payment was for. This is a real deal breaker for me because if I have so many payments going through Paypal that if this isn’t available for Quickfile I’ll have no option but to go back to Kashflow. Thanks.

The format we use for importing PayPal entries should include the customer name, e.g.


If you switch on auto-tagging as well it will create an invoice and attach it to the receipt on the bank with some additional information.