I have a PayPal account correctly set up and I can take in feeds from the account. I have set up all clients to be able to pay via PayPal but they only see GoCardLess and Stripe as options. What am I missing?
The PayPal feed and the PayPal as a payment option are configured separately in QuickFile. If you go to the Account Settings menu and select “Manage payment options” you will be able to configure PayPal as a payment option here.
Glen,
Yes I can see that but that’s what I did.
Also I deactivated gocardless and strip from a client but they still see those payment options but not the PayPal option…which is what they want to use.
I checked a client on your account and could see the PayPal option, but no GC or Stripe option. You can PM me the client details if you like, maybe I was looking at the wrong one?
When you deactivate it is only applied to invoices created from the point of deactivation.
PM sent.
OK, got the deactivation. So it’s just the missing PayPal issue.
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