Plug in feed with Natwest export failed

I have got the icon etc but when I try to import transactions it just says export failed. I have refered back to the guide but cant figure out why. :frowning:

The error message should provide a reason, are you able to supply a screenshot? It’s most likely due to the file import key or QF account number being incorrect in the plugin settings.

Please refer to the guide, under How to use the plugin - The Basics.