Power subscription and affinity account

Hi, i have a pay monthly for an affinity account but ive just discovered last year my client paid for a power subscription when renewing the bank feeds. Is that right? Its time to renew the bank feeds again but i dont think she should pay for the power subscription if im already paying.

Hello @Donna_Ladd

If a QuickFile account is linked to and Affinity account then the power user subscription is optional.

Some clients may choose to purchase one for the extra features but it is not mandatory.

Please see the link below for more information.

https://support.quickfile.co.uk/t/power-user-subscription-vs-affinity/13609

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