Copy and paste not working on quantity and unit fields

Bug Bug (Solved)
1

Hi,

I have registered as a Power User but the keboard shortcuts do not work… Is this normal?

Thanks,
Cédric

2

Hi @cedev

Providing they are enabled on your account (see this post), and you’re not trying to use them with your cursor in a text box, they should work.

If you meet both of the points above but they still don’t work, could you give us a few more details please and we’ll certainly take a look at this? For example, what browser and operating system are you using (e.g. FireFox on Windows 10)? Are there any particular shortcuts you’re noticing that don’t work?

3

I am trying to use CTRL+C or CTRL+V. Is it blocked in quantity boxes?

4

Ctrl + C and Ctrl + V aren’t built-in QuickFile shortcuts so aren’t bound by the text box rule I mentioned above.

The quantity box will accept any numeric value (up to 4 decimal places). Providing the number you’re copying from or pasting to the quantity box fits this, it should work.

5

This is what I am doing but without luck.

6

Can you tell me what browser and operating system you’re using please?

Can you provide any examples of where (sales invoice, purchase invoice, estimate etc.) you’re copying/pasting, and what you’re trying to copy/paste please?

7

I am using Linux Antergos with Firefox 58.0.2 and OS X Sierra with Safari 11.0.3.

In an invoice for a client, I try to paste “129.30” into the unit cost or “1.128” into the quantity.

I hope that helps.

8

Thanks! I’ve replicated this on FireFox, although I note that Chrome works fine.

I’ve asked a developer to take a look and will come back to you shortly.

[Update]
@cedev - This should now be resolved. Would you mind retrying please and letting me know if that works as expected now?

9

I have just tried and CTRL+V does work however CTRL+C does not.

Also CTRL+SHIFT+R does not (reload page and clear cache in firefox)

10

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