Problem emailing invoice - Your SMTP Server Returned an Error: Bad Request

Support
1

Hi Guys

Not sure why, but having an issue sending an invoice via email. I am using my SMTP server and to my knowledge, this is working - certainly worked when I sent an invoice via Outlook client, using the same SMTP server and account.

I get the following error appear in QuickFile, about 30 seconds after requesting the send. What does it mean?:

We encountered a problem emailing this invoice!
Your SMTP Server Returned an Error: Bad Request - {“type”:“Global”,“message”:“Failed to add new mail! Mail Id: ‘0’, SenderMail: ‘help@********.co.uk’, ReferenceID: ‘*******498’. --> Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.”}

Is this issue something within QuickFile of with the SMTP?

Thanks

Regards

Ed Squires

2

Never mind… seems to be working again now. :slight_smile:

3

Hi @edsquires

There was a brief interruption which would have caused this issue. It was however quickly resolved.

Glad to hear it’s working :slight_smile:

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